End-to-end Implementation

Every organization is unique and needs a unique approach tailored for the organisation.  Even if the business is same what works for one may not work for the other.  In pre-implementation assessment after studying the organization we design an approach tailored to the organization.  in general we follow the following steps.  The degree of application of each phase differs from organization to organization.

During this we study the organization structure its practices etc. and come up with an approach appropriate to the organization.  

During this stage we study the organization critical process that are necessary to run the business.  We cover only the business critical reports.  We do not look report formats or minor process steps which are not critical.  After that we configure the system and demonstrate full cycle   with few actual items.  Here the key owners can see for themselves whether the process is working or not.  Based on the result the client is able to make decision whether the product fulfills the needs of the business.  It will also indicate if any additional module is required or any customization is required to fill the missing functionality.  It also brings to light in advance the budget required for the project before the starting the project.

During this phase full requirement gathering exercise is carried out adn a Functional Requirement Document (FRD is prepared which has to reviewed and signed by the client.

During this phase the  requirements are mapped to system functions and features.  Any documents are identified, and a workaround or customization is proposed.  At this stage the Functional Requirement Design Document  (FRDD) is signed by the client.  The success or failure will be tested based on this document.

During this phase the solution is configured as per the FRDD.  After configuring it is tested by the consultants.

Once the system is configured and tested.  Users are trained to use the system so that they are able to perform the user acceptance testing .

During this phase the solution is tested by users and it has to be signed by the respective user/process owner certifying that the system is working as expected

This is one of the critical activities of any implementation.  Cleaning master to remove duplicates and old discontinued items is vary important.  This exercise can start much early  immediately after the FRDD is signed and can to in parallel during the configuration and development activities. 

During this activity Master data is uploaded and validated. 

During this activity Master data is uploaded and validated. 

After go live Post Go live support will start for troubleshooting issues, answer user queries etc.